Privacy Policy for Concierge Lending LLC
Last Updated
January 13, 2026
Company Information
Concierge Lending LLC (“Company,” “we,” “us,” “our”)
NMLS ID: 2154189
Address: 26050 Acero, Suite 301, Mission Viejo, CA 92691
Phone: 800-845-1840 (Toll-Free)
Website: www.conciergelending.com
Email: privacy@conciergelending.com
- Scope
This Privacy Policy explains how Concierge Lending LLC collects, uses, discloses, and protects personal information obtained through our website, mortgage applications, communications, advertising, and SMS/text messaging. This policy is intended to comply with applicable federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), Regulation P, and the Telephone Consumer Protection Act (TCPA).
- Information We Collect
We may collect:
- Identifiers and contact information (name, address, email, phone number)
- Loan and financial information related to mortgage inquiries or applications
- Online and device information such as IP address, browser type, cookies, and usage data
- Communication records including emails, phone calls, and text messages
- How We Use Information
Information is used to respond to inquiries, process mortgage applications, verify identity, prevent fraud, provide customer support, send transactional communications, send permitted marketing messages, and improve our services and security.
- How We Share Information
We may share information with service providers, lenders, investors, and regulatory or legal authorities as permitted or required by law. We do not sell nonpublic personal information in violation of GLBA.
- SMS / Text Messaging
By providing your mobile number and opting in, you consent to receive text messages from Concierge Lending LLC regarding application updates, appointments, customer support, and marketing messages where permitted by law. Mobile opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
Consent is not a condition of receiving services.
Opt-Out: Reply STOP to unsubscribe. Reply HELP for assistance.
Message frequency varies. Message and data rates may apply.
- Cookies and Analytics
We use cookies and similar technologies to operate and improve our website and analyze traffic. You may manage cookies through your browser settings.
- Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or opt out of certain data uses. California residents may have additional rights under the California Privacy Rights Act (CPRA). Requests may be submitted to privacy@conciergelending.com.
- Data Retention
We retain information as necessary to comply with legal, regulatory, and business requirements.
- Security
We maintain administrative, technical, and physical safeguards to protect your information.
- Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
- Contact Us
Concierge Lending LLC
26050 Acero, Suite 301
Mission Viejo, CA 92691
Phone: 800-845-1840
Email: privacy@conciergelending.com